The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:
    Silver Arrow
    P.O. Box 1041
    Evergreen, CO 80437

    Copyright © 2018 Silver Arrow. All rights reserved. As a user, you are authorized only to view and copy information and pictures on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the information and pictures (or portion thereof) includes the following copyright notice: Copyright © 2018 Silver Arrow. All rights reserved.

  • Use Of Site
  • Using By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site. This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Silver Arrow and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Silver Arrow believes that customer conduct violates applicable law or is harmful to the interests of Silver Arrow and its subsidiaries.

  • Privacy Policy
  • Shop with confidence. We use the latest industry-standard encryption technologies when transferring and receiving customer data on our server. We utilize SSL (secure socket layer) technology and encryption to process all orders. Any information that we gather through the order process is used exclusively by My Silver Arrow. We do not sell, share, or rent this information to others.

  • Shipping & Delivery
  • At this time, Silver Arrow only ships merchandise to locations within the United States. In most cases, we will send your items within the timeframe listed in the description. Most of our pieces are custom made, so please account for the time to make your special piece and then ship it to you. Please let us know if you have any special requests in our notes section for the sending of your items.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Silver Arrow will extend return or exchange privileges on all non-custom made items we sell. It is our goal to make sure that you are thrilled with your purchase and you will return to us for unique purchases for yourself, your family and your friends.

    If you are unhappy with what you receive, you may exchange it, within one month of receipt, in the condition sent with the exception of custom made pieces. Alll other pieces must be accompanied by the Silver Arrow sales receipt. Please contact us for return instructions. We will refund or exchange the purchase price to the original purchaser. There are no returns or exchanges on Love Tokens and Inlay pieces as these spectacular pieces are custom made especially for you.

    If you are looking for a specific item, size, or color please contact us using the "contact us" link. We will do our best in our travels throughout the southwest and with our many American Indian artists to acquire your unique item.